Privacy policy

1. Personal Information We Collect

When you visit our website or make a purchase, we may collect the following information:

Information You Provide

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through third-party payment providers)

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and browsing activity

  • Referring websites

  • Cookies and similar tracking technologies


2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order confirmations and shipping updates

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and enhance security

  • Send promotional emails and marketing communications (if you opt in)


3. Sharing Your Personal Information

We may share your personal information with trusted third parties in order to operate our business, including:

  • Shopify, our e-commerce platform provider

  • Payment processors

  • Shipping and logistics providers

  • Analytics and marketing service providers

We do not sell or rent your personal information to third parties.


4. Cookies and Tracking Technologies

Our website uses cookies to improve user experience, remember preferences, and analyze website traffic.

You can disable cookies through your browser settings if you prefer.


5. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, or disclosure.

However, no internet transmission or electronic storage is completely secure.


6. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • The right to access your personal information

  • The right to correct inaccurate information

  • The right to request deletion of your data

  • The right to withdraw consent for marketing communications

To exercise these rights, please contact us.


7. Data Retention

We retain your personal information only for as long as necessary to provide services, fulfill orders, comply with legal obligations, and resolve disputes.


8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.


9. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

📧 support@bellacollective.com